303 Main Street
Point Pleasant, WV 25550

Phone ( 304 ) 675 - 5282
Toll Free ( 866 ) 229 - 8514

 

Onsite Service

Whatever your computing needs may be... we can help.

Onsite Service $65.00 Per Hour
We realize unhooking that computer can be overwhelming in some cases which is why we offer the choice of coming to you. Don't worry about the hassle of lugging around that heavy pc when you can rely on our professional staff to arrive at our appointed time and ready to correct your problem. We'll diagnose the problem, give you an estimated time of repair and your cost options. Most jobs can always be completed within one hour. However, if for some reason we can not... we always offer to return the PC to the shop for a more thorough repair (see below). The choice is yours.

Returned to Shop $35 Fee
Our return procedures are as follows:
In order to prevent you from having a high service bill we offer to return your PC to our shop for repair. You will not endure any hourly rates while your pc is in the shop. Onsite calls are always handled first while in the shop and we can get a more thorough check while doing so. Once the computer has been repaired we call and reschedule a return trip as which our hourly rates continue on. Most onsite service orders can and are completed within the one hour fee making your total cost for labor at $100.00. We drop $10 off the charge if you pick up your system at our shop..

Networks
Since a network is normally not a movable object, most networks will have to be serviced onsite. Call us today for an estimate or see our Networks Area for a more general idea.

Software (Due to the Nature of PC's We Can't Offer a Guarantee)
Due to various reasons Computers 4 U, Inc CAN'T guarantee you won't get an illegal operation, blue screen error, or some other fatal software error. Such software errors are in the millions and happen to US ALL! They are often related to software corruption in one form or another or perhaps a driver for a printer or scanner.. Even programs running in the background can keep Windows from restarting or shutting down properly. Perhaps you can't run Scan disk or Defrag (No Big Deal... Microsoft has about 2,000 articles relating to these type of Shutdown/Defrag problems). Computers 4 U, Inc can offer you a solution, however it is diagnosed and/or solved at our normal In-Shop or On-Site fee. We do offer to re-diagnose your problem In-Shop at no extra fee up to 30 days from your time of service! In the event Computer 4 U has misdiagnosed or repaired your system: labor will be covered under warranty and replaced parts are returned and/or replaced with a difference of price when/if needed (No refunds unless credit is due)!

Warranty
Click Here for Warranty Details

Email@PCs4U.Com
Last Updated on 6-5-04